Legal information
Privacy Policy
This policy describes how personal data submitted through hygenklinx.com, is processed under Regulation (EU) 2016/679 (GDPR).
1. Data controller
The data controller is HYGEN KLINX, VAT no. 05625150262, REA 1792607. The controller can be contacted at hello@hygenklinx.com or through the website contact form.
2. Data processed
The general and Early Access forms collect name, email address, selected area of interest and privacy acknowledgement. Last name is required in the PET and HOME Early Access forms and optional in the general form. The PET and HOME forms may optionally collect city and country. PET may also collect the dog’s name, approximate weight and breed or mix; HOME may collect home type, household size, footwear routine when coming home and a short description of the enquiry. This information is used to understand the enquiry and personalise follow-up about the selected project. Building enquiries may include company or practice, role, project setting, city/country and project description. Investor Relations may additionally collect organisation, role, LinkedIn profile, investor type, indicative investment range and a message. Submissions include the selected path, language, public source page and a random enquiry reference. Systems providing the website may record technical data such as IP address, browser type and request time for security and service operation.
Google Analytics 4 is loaded only after consent. It measures public page visits and interactions, device, browser and approximate geographic area, distinguishing PET Early Access, HOME Early Access, Building project enquiries and Investor Relations. Only path identifiers, language, public page paths and random submission references are sent with conversion events; names, email addresses, dog and household details, declared city and country, project details, messages and investment ranges are not sent to Analytics. Form submissions work without Analytics consent.
3. Purpose and legal basis
Form data is used to receive, organise and respond to the enquiry, assess potential industrial or financial collaboration opportunities and carry out requested pre-contractual activities. Depending on the nature of the contact, processing is based on taking pre-contractual steps at the data subject's request and on the controller's legitimate interest in assessing and managing relevant professional enquiries under Article 6(1)(b) and (f) GDPR. The data is not used for generic promotional communications without a specific legal basis.
Analytics data is used to measure website use in aggregate and improve its content and effectiveness. The legal basis is consent under Article 6(1)(a) GDPR.
4. Processing and retention
Data is processed electronically with appropriate measures to limit access. Enquiries are retained for as long as necessary to manage the contact and any subsequent relationship, then deleted or anonymised unless legal obligations or the protection of rights require otherwise.
5. Recipients and service providers
Data may be processed by technical providers required to operate the website, hosting and form delivery. All website forms use Netlify Forms to collect and retain enquiries. Notifications for the general, Early Access and Building forms are addressed to hello@hygenklinx.com; Investor Relations notifications are addressed to investors@hygenklinx.com. With consent, the website uses Google Analytics 4 to measure visits and interactions. These providers process data according to their respective roles and applicable terms. Data is not publicly disclosed.
6. International transfers
Some technical providers may process data outside the European Economic Area. In such cases, processing must be based on an adequacy decision or appropriate safeguards under the GDPR.
7. Providing data
Providing the fields marked as required is necessary to receive a response. If they are not provided, the form cannot be submitted.
8. Data subject rights
The data subject may request access, rectification, erasure, restriction, portability or object where provided by Articles 15–22 GDPR by contacting the controller through the website form. Analytics consent may be withdrawn at any time through “Cookie preferences” in the footer. A complaint may also be lodged with the Italian Data Protection Authority.
9. Changes
This policy may be updated following regulatory, technical or organisational changes. The current version is the one published on this page with its update date.